Terms of service

1. Who we are

Equipment Closer is lead follow-up and quoting software for compact-equipment dealerships. It is operated by Equipment Closer in Hendersonville, Tennessee. Questions about these terms can go to [email protected].

2. What the service does

The app lets your salespeople log a lead, schedule the next follow-up, see what is due or overdue, and build a quote they can send to their customer. It keeps the record of those leads and quotes for your dealership.

It is not an accounting system, a contract of sale, or the system you are legally required to keep for tax or titling. A quote is a document your salesperson creates and sends; the prices and terms on it are whatever they type, and the dealership is responsible for them.

3. Your account

One account covers one dealership, and the number of users on it is unlimited at no extra charge. You are responsible for who you invite, for the roles you give them, and for keeping sign-in details secure. Tell us straight away if you think a login has been compromised.

4. Your data

The leads, notes, follow-ups and quotes your team enters belong to you. We store and process them to run the service for you and for nothing else.

You are responsible for having a lawful basis to contact the people your team enters, and for honouring any request they make to stop being contacted. Nothing about your customers is sold, rented, or used for advertising.

5. What you must not do

Do not use Equipment Closer to send unlawful or unsolicited bulk messages, to harass anyone, to try to reach another dealership's data, to resell the service as your own, or to probe or overload the systems behind it. We can suspend an account that does any of these.

6. Price and billing

The price is $270 per dealership per month, with unlimited users.

Billing is not switched on yet. Accounts created before it is are free, and we will give you at least 30 days' notice by email before any charge is made. When billing does start, the cancellation terms will be published on the billing page before you are asked to pay anything.

7. Availability and changes

We work to keep the app running and will change and improve it over time. We do not promise uninterrupted service, and short maintenance windows may happen. If we ever discontinue the product, we will give you reasonable notice and time to export your leads and quotes.

8. Ending your account

You can stop using the service at any time and ask us to delete your dealership's data. We may suspend or close an account for abuse of these terms, for non-payment once billing is live, or where the law requires it.

9. Liability

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, lost profit, or lost business, and our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

Nothing in these terms limits liability that cannot be limited by law.

10. Changes to these terms

If these terms change we will update this page and the date at the top. Where a change is material, we will tell you by email or in the app before it takes effect.

11. Governing law

These terms are governed by the laws of the State of Tennessee, and any dispute belongs to the state or federal courts sitting in Sumner County, Tennessee.